MINOR INCIDENT
Mildly Annoying
NOT A CRISIS. BUT DEFINITELY WORTH FIXING.
The lid is stuck. The shelf is wobbly. Nothing catastrophic — just constant.
Trouble level assessment
How annoyed are you, really?
Three questions. One honest answer. We will tell you exactly how bad it is, and what to do about it.
No email required. No judgement. Well — a little judgement.
The assessment
Three questions. Be honest.
The inspector has heard every answer before. He is not impressed. He is taking notes.
Emergency level:
Not yet assessed
Three questions and we will commit to an answer.
CASE 000
THE UNOPENED FILE
Answer below. The inspector takes this very seriously, possibly too seriously.
PENDING
01 / 03
Something around the house breaks. What actually happens?
Press 123 to answer without the mouse
Trouble index
00 / 9
Our diagnosis
This certifies, in a non-binding way, that
Issued by Problem-ish · Case 000 · Non-transferable
Recommended, given the diagnosis
Nothing picked for this level yet — browse everything.
Nothing picked for this level yet — browse everything.
Nothing picked for this level yet — browse everything.
Case archive
Three rulings, on file.
Every visitor lands in exactly one of these. Nobody lands in the flattering one.
REPEAT OFFENDER
Seriously Irritating
A FIVE-MINUTE JOB. TWENTY MINUTES IN.
You have fixed it twice this month. It has come back twice this month.
CERTIFIED CHAOS
Absolutely Ridiculous
THIS SHOULD NOT TAKE A WHOLE AFTERNOON.
One small problem has quietly become a permanent feature of your week.
Stamped and filed
Send us the problem. We send back the object.
Nothing on this table was invented for a product page. Every fix came from somebody standing in a kitchen at 8am, holding a jar.